service.
Did i mention that Hotel Equatorial actually sent me a feedback link via email for my feedback? Didnt really bother at first but then one day I got bored and just went to do. Gave my honest feedback and guess what, they really take actions to rectify all the shortcomings. Although I cant verify the fact that it's really improved, at least the reply to keep me updated about what they did makes me feel good. Hahahas. Let me show you all the email. Lols. Not bad not bad.